Intercom

Go to Intryc Connections

On Intryc, scroll down the side bar and go to Settings > Connections. Alternatively, you can use https://your-subdomain.intryc.com/settings/company/connections.

Connect Intercom

Click "Connect" next to Intercom. Fill out the form using the following information:

• Subdomain: Enter your Intercom subdomain which you can get from your Intercom home page or any of the main page. It should have the format specified below, i.e. https://app.intercom.com/a/apps/your-app-id. You can find your App ID on Intercom's General Settings.

• Data ingestion start date: This is the date from which tickets will be ingested on Intryc. There's a limit of up to 3 months.

Once you fill in the details, select "Add". This will redirect you to Intercom, where you'll be prompted to authorize Intryc to access your Intercom account. If you're not already signed in to Intercom, you'll be asked to log in first. Please note that this is a read-only integration, meaning we can only read your data, not modify it.

Complete the Integration After authorization, you'll be automatically redirected back to our app. At this point, the integration is done. Your integration should be displayed as "Active".