Evaluation Results

Evaluation Views by Role

The Evaluations section looks different depending on your role. Here's what each role can access.

Evaluators & Admins

Tab	Description
Completed by Team	All completed evaluations from your team. Filter by scorecard, date range, evaluator, reviewee, or outcome. Track team statistics and trends, and export evaluation data.
In Progress by Team	All in-progress evaluations across your team. Monitor which tickets are being evaluated, track evaluation duration, and identify bottlenecks.
In Progress by Me	Your personal in-progress evaluations. Resume where you left off — all work is auto-saved.
Completed by Me	Evaluations you've completed. Review past evaluations, track reviewee responses (accepted/disputed), and monitor dispute status.
Completed by AutoQA	AI-generated evaluations ready for review. Accept, modify, or override AI ratings before finalising and submitting.

Reviewees

Tab	Description
Received	Evaluations you've personally received. View your performance scores, accept or dispute evaluations, and track your quality trends over time.
Scores	Your evaluation scores broken down by criterion, scorecard, and date. Track improvement and identify areas for development.
My Groups	Only available to Group Leaders. View evaluations received by your group members, monitor team performance, view group-level trends, and export group evaluation data.