Gorgias

1. Go to Intryc Connections

   On Intryc, scroll down the side bar and go to Settings > Connections. Alternatively, you can use https://your-subdomain.intryc.com/settings/company/connections.

   

2. Connect Gorgias

   Click "Connect" next to Gorgias. Fill out the form using the following information:

   • Subdomain: Enter your Gorgias account subdomain, e.g. "your-company" for your-company.gorgias.com). You can find your account subdomain directly from your Gorgias URL.

   • Data ingestion start date: This is the date from which tickets will be ingested on Intryc. There's a limit of up to 3 months.

     

3. Once you fill in the details, select "Add". This will redirect you to Gorgias, where you'll be prompted to authorize Intryc to access your Gorgias account. If you're not already signed in to Gorgias, you'll be asked to log in first. Please note that this is a read-only integration, meaning we can only read your data, not modify it.

4. Complete the Integration After authorization, you'll be automatically redirected back to our app. At this point, the integration is done. Your integration should be displayed as "Active".