> For the complete documentation index, see [llms.txt](https://docs.intryc.com/xH6r33VGXRaYNpVaHJJU/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.intryc.com/xH6r33VGXRaYNpVaHJJU/connections/help-desks/gorgias.md).

# Gorgias

1. **Go to Intryc Connections**

   On Intryc, scroll down the side bar and go to Settings > Connections. Alternatively, you can use\
   `https://your-subdomain.intryc.com/settings/company/connections`.

   <figure><img src="/files/ZUQYd3nuIaNZryVDKomm" alt=""><figcaption></figcaption></figure>

2. **Connect Gorgias**

   Click "Connect" next to Gorgias. Fill out the form using the following information:

   * **Subdomain**: Enter your Gorgias account subdomain, e.g. "your-company" for your-company.gorgias.com). You can find your account subdomain directly from your Gorgias URL.&#x20;
   * **Data ingestion start date**: This is the date from which tickets will be ingested on Intryc. There's a limit of up to 3 months.<br>

     <figure><img src="/files/UPbE2Wv5CeRlYGsWHmRJ" alt=""><figcaption></figcaption></figure>

3. Once you fill in the details, select "Add". This will redirect you to Gorgias, where you'll be prompted to authorize Intryc to access your Gorgias account. If you're not already signed in to Gorgias, you'll be asked to log in first. Please note that this is a **read-only integration**, meaning we can only read your data, not modify it.

4. **Complete the Integration**\
   After authorization, you'll be automatically redirected back to our app. At this point, the integration is done. Your integration should be displayed as **"Active"**.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.intryc.com/xH6r33VGXRaYNpVaHJJU/connections/help-desks/gorgias.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
