Onboarding checklist

The 6 definitive steps towards Success!

Get started with Intryc in minutes. Follow the steps below to start evaluating your support tickts

1

Log In to you subdomain using your Gmail credentials. When you first login, you should be able to see a "Getting started" guide on the top left. Click on it or follow the steps below.

Find out more about user roles here.

If you do not know your subdomain, reach out to the Intryc team.

2

Connect your Help Desk and Knowledge Base

See the supported integrations and how to connect each here.

Note: Depending on the data volume, the first ingestion of data may take several hours.

3

Add your Team

Add your team on Intryc and set the right role permissions.

4

Create your first Scorecard

Create your first scorecard.

5

Create your Sampling Rules

Create your sampling rules to configure which ticktets will be evaluated.

6

Set up your Workloads

Set up you first workload and assign ticket evaluations to your QA analysts or AutoQA.