Creating a Calibration Session

1. Navigate to Tasks > Calibration Tickets

2. Click on “Create new” button on the top right

3. On the first step - “Basic info”, enter the following details

   1. Name: name of the calibration session

   2. Due date: the date until when the participants need to complete their evaluation

   3. Due time: the time of the day of the selected due date, until when the session will remain active

   4. Scorecard: the scorecard which will be used for the evaluations

4. The next step is - “Tickets”

   1. In this step, select all the tickets that you want to include in this calibration session.

   2. You can select one or multiple tickets.

   3. Once the tickets are selected, you will need to select the “Reviewee” that you want the participants to evaluate.

   4. You can also view the ticket and delete it from the selected list.

1. Final step is - “Participants” - at least 2 participants needed

   1. Here, you select all the participants you want to include in this session.

   2. Participants can be of role “Admin”, “Evaluator” or “Evaluator and Reviewee”.

   3. One of these participants should be selected as a lead participant. The results of the lead participant are used as a benchmark for all participants' results.

1. Click on “Create” and the session will be created.